
eSIM Not Working? Fix No Service, No Data & QR Errors
The ordered checks support runs: install errors, network selection, data line and roaming toggles, APN, and the iPhone and Android menus where each setting lives.
Stay connected wherever you travel with prepaid eSIM data. Choose your destination, buy online, scan your QR code, and connect when you land.
180+ countries · 3,184 plans · Instant QR
eSimTrip / Cellular
Destination
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Data allowance
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Valid for
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Total
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Your plan will appear here when all three choices are set.
Discover travel data plans for the countries travelers are visiting most.
Start with a few representative plans from each region. Need more choice? Open the region to browse its full inventory.
Buy, install, and connect in four simple steps. No physical SIM card or airport kiosk required.
Search for the country or region you are visiting.
Compare data and validity options for 180+ destinations.
Buy online and scan the QR code sent to your email to add the eSIM to your phone.
Turn on your travel data line when you land and connect to a supported network.
Prepaid travel data keeps you connected without finding a store or changing your physical SIM.
Your QR code is ready straight after purchase.
Keep your usual SIM in place and add a digital travel line.
Use prepaid travel data instead of daily roaming charges.
Choose regional or global coverage for multi-stop trips.
Ready before you fly
Pick the coverage that matches your itinerary, install over Wi-Fi, and switch on data when you arrive.
Find your device or follow a quick check before purchasing your travel plan.
Installation guides, destination advice, troubleshooting, and practical tips for staying connected abroad.

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Answers about compatibility, installation, data use, and travel eSIM plans.
An eSIM is a digital SIM built straight into your phone, completely eliminating the need for a physical plastic card. A travel eSIM provides a prepaid, local mobile data plan for your trip. You simply buy it online, scan a QR code (or use a direct installation link), and activate the line right when you arrive to completely sidestep your home carrier’s expensive international roaming fees.
Yes, provided your phone is both eSIM-capable and network-unlocked. Many recent iPhone, Google Pixel, Samsung Galaxy, and other devices support eSIM. A carrier-locked phone may reject a third-party travel eSIM, so confirm both eSIM support and unlock status before purchase. You can verify support by looking for an “Add eSIM” or “Add cellular plan” option in your network settings.
Immediately after checkout, you’ll receive a unique QR code and setup instructions via email. On an iPhone, go to Settings → Cellular → Add eSIM and scan the code. On an Android device, navigate to Settings → Network & Internet → SIMs → Add eSIM. Follow the prompts to label your new line (e.g., “Travel Data”) and ensure that data roaming is explicitly enabled for this profile so it can connect when you land.
For most destinations, no identity verification or passport registration is required for tourist data plans. You can purchase and activate your line fully online, letting you skip the local airport kiosks entirely. However, because local telecom regulations vary globally, a few select countries require identity registration before a profile can be activated. Always check the specific plan specifications at checkout for regional compliance rules.
Absolutely. WhatsApp remains linked to the original phone number you verified it with—meaning your home SIM card. The travel eSIM functions strictly as a secondary data pipe. Your chat history, contacts, and active phone number in the app will not change at all while you use the new local data connection.
Dual SIM allows both your home physical SIM and your digital travel eSIM to run concurrently. In your device settings, you will designate your home line for Voice/SMS (keeping you reachable for texts and emergency calls) and set the travel eSIM as your primary line for “Cellular Data.” For total safety against accidental roaming charges, remember to turn off “Allow Cellular Data Switching.”
We strongly recommend installing your eSIM at home while connected to a reliable, stable Wi-Fi network the day before you travel. Installation provisions the profile on your device. Many plans start their validity when they first connect to a supported network at the destination, but activation rules vary by plan, so check the product details before installing.
Most international travel eSIM packages are optimized strictly for mobile data and do not include a local phone number for legacy cellular voice calls or SMS. If you need to make calls, you can seamlessly use data-driven platforms like WhatsApp, FaceTime, Skype, or Google Meet over your local eSIM connection.
Yes, personal hotspot and tethering are natively supported on the vast majority of our global data plans, allowing you to share your data pool with your laptop, tablet, or companion devices. Keep in mind that tethered devices typically consume data at a much faster rate, so keep an eye on your consumption under your operating system’s data tracker.
Once your data allowance runs dry or your validity duration wraps up, the line will simply stop routing data traffic. Depending on the specific provider package, you can either buy a digital top-up directly through your account dashboard or easily purchase and download a fresh secondary eSIM profile to extend your connectivity instantly.
First, make sure that Airplane Mode is turned off and Data Roaming is turned on specifically for your new travel eSIM profile. If it still won’t connect, give the device a clean reboot to force a network handshake. Do not delete the eSIM profile unless the plan instructions or support team tell you to. Many travel eSIM profiles cannot be reinstalled with the same QR code after removal. If network dropouts persist, capture screenshots of your settings and ping our support team.
Because eSIMs are intangible digital goods that are securely generated on demand, we generally cannot issue refunds once a QR code profile has been delivered or installed on a device. However, if you experience a technical failure or activation issue caused on our end that our support desk cannot fix, we will issue a full refund. Please review our complete policy page for specific terms.