00Quick installation4 steps · ~10 min

Install your eSIM in minutes, on iPhone or Android

Follow the guided timeline, switch between platform visuals, and complete activation with fewer setup mistakes.

01The process

Four steps to get online

From eligibility check to your first data session abroad.

1.Check phone compatibility
First, make sure your phone supports eSIM. Open your mobile settings to verify.
- Your phone must support eSIM technology
- iOS 12.1 or later / Android 10 or later required
- Phone must be unlocked from your carrier
2.Receive and scan QR code
After purchase, a QR code is sent to your email. Scan it with your phone camera.
- Ensure a stable internet connection
- Scan the code in a well-lit environment
- Keep your phone camera lens clean
3.Install eSIM profile
After scanning, follow the on-screen installation steps. Enter the confirmation code if prompted.
- Follow all prompts to completion
- Do not interrupt the installation process
- Restart your phone if necessary
4.Activation and usage
Once installed, activate the eSIM from your settings menu and configure your data settings.
- Enable Data Roaming for the new eSIM
- Set the eSIM as the primary data line
- Only one eSIM can be active for data at a time

02Visual guide

Connect your device to a stable Wi-Fi network.

Open Settings and select the "Connections" menu.

Navigate to SIM Card Manager → Add Mobile Plan → Add Using QR Code.

Scan the QR code from your email and confirm to install.

03Devices

Make sure your smartphone supports eSIM technology before purchasing a plan.

•Some older models may require the latest software updates to enable eSIM.
•Carrier-locked phones will not work with third-party travel eSIMs.
•iPhone models manufactured for Hong Kong, Macau, and Mainland China do not support eSIM.
•To use data, the phone must support the 4G/LTE or 5G bands of the destination.
•Some countries have local telecommunications restrictions on eSIM usage.

04Still stuck?

Our technical support team is available 24/7 to guide you through the setup process or answer any questions you might have.