1
iPhone (iOS)
Open Settings, then Cellular or Mobile Data. Choose Add eSIM or Add Cellular Plan and follow the prompts.
Labels can vary slightly by iOS version and region.
00Support center
Help with activation, billing, and travel data
Quick install notes for iOS and Android, every way to reach us, and answers to common questions — all in one place.
01New
Buy eSIMs inside Telegram
Our official bot is live. Browse plans, pay, and receive your QR code without leaving the chat — handy when you land somewhere with no data and only messaging works.
eSimTrip Telegram BotNew
@esimtrip_bot
- Browse plans by country or region
- Checkout without leaving the chat
- QR code and activation details delivered instantly
- Order history and top-ups in one place
- 1Open the bot and tap Start.
- 2Pick your destination and data plan.
- 3Pay in chat and scan the QR code you receive.
Works on Telegram for iOS, Android, desktop, and web.
02Getting online
eSIM installation overview
Step-by-step activation paths for iPhone and Android. For screenshots and deeper troubleshooting, open the full guide.
2
Android
Open Settings → Network & Internet or Connections. Go to SIMs / Mobile network, then choose an option like Add eSIM or Download a SIM instead.
Exact paths depend on manufacturer and Android version.
Need more detail?
Open the complete setup guide with visuals and tips.
03Contact
Contact us
Email is the fastest way to reach us — great for attachments and order IDs.
Self-serve resources
Policies, compatibility notes, and product context—useful before you message support.
04Help center
Frequently asked questions
Tap a question to expand the answer. If something still looks wrong on-device, contact us with your order reference.
What is eSIM?
eSIM is a digital SIM that allows you to connect to mobile networks without needing a physical SIM card. This technology is supported by most new smartphones.
Can I buy an eSIM directly inside Telegram?
Yes. Our newly released Telegram bot, @esimtrip_bot, lets you browse plans, pay, and receive your QR code without leaving the chat. It works on Telegram for iOS, Android, desktop, and web, and orders made through the bot are the same eSIMs sold on the website.
How do I activate my eSIM?
After purchase, you will receive a QR code and activation instructions. By scanning the QR code and following simple steps, your eSIM will be activated in minutes.
Does my phone support eSIM?
Most new smartphones support eSIM. You can check your phone settings for eSIM options to confirm compatibility.
How long does activation take?
eSIM activation typically takes less than 5 minutes. You will receive activation information immediately after purchase.
Can I use multiple eSIMs simultaneously?
Yes, most eSIM-compatible phones can store multiple eSIM profiles, though usually only one can be active at a time.
What should I do if I encounter problems?
Our support team is available 24/7 to assist you. You can contact us via phone, email, or the channels listed on this page.